Terms of service

TERMS OF SERVICE

Welcome to 5-2 Impressions. By using this website or placing an order, you agree to the terms below.

Orders and payment

All prices are shown in U.S. dollars unless otherwise stated. Payment is due at the time an order is placed. We reserve the right to cancel or refuse an order if there is a pricing error, suspected fraud, unavailable material, or another issue that prevents us from completing the order.

Custom and personalized orders

Customers are responsible for reviewing all names, spelling, sizes, colors, wording, and other customization details before submitting an order. Once production begins, changes or cancellations may not be possible.

Customer-provided artwork

By submitting artwork, logos, photos, text, or other content for a custom order, you confirm that you have permission to use that material. 5-2 Impressions may refuse custom work that we reasonably believe violates another party’s rights or applicable law.

Product appearance

Colors and placement may vary slightly from what appears on a screen or digital mockup due to differences in displays, garment materials, printing processes, and handmade production.

Production and delivery

Production and shipping timeframes are estimates and may vary based on order size, customization, product availability, holidays, carrier delays, or other circumstances outside our control.

Returns and refunds

Returns, exchanges, refunds, and order corrections are handled according to our Return and Refund Policy.

Website content

Unless otherwise stated, artwork, product images, branding, photographs, graphics, and other original content created by 5-2 Impressions may not be copied, reproduced, resold, or used for commercial purposes without permission.

Website use

You agree not to misuse this website, interfere with its operation, attempt unauthorized access, or use the site for unlawful purposes.

Limitation of responsibility

To the extent permitted by applicable law, 5-2 Impressions is not responsible for indirect losses, carrier delays, misuse of products, or issues resulting from inaccurate information supplied by the customer.

Changes to these terms

We may update these Terms of Service as our business, products, or website change. The version posted on our website at the time of purchase applies to that order.

Contact

Questions regarding these Terms of Service may be sent to five-2@outlook.com.

These terms do not limit any rights you may have under applicable consumer protection laws.